Last Updated: December 11, 2024

Local Technologies Inc. (“Local,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, and related services (collectively, the “Local Platform”). By using the Local Platform, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

a. Personal Information: When you create an account, we collect personal information such as your name, email address, phone number, and payment information. Drivers must provide additional information including taxi license details and vehicle information.

b. Location Data: When you use the Local Platform, we collect location data from your device to enable ride matching, arrival estimates, and other core features. Location data is collected from the time a ride is requested until its completion.

c. Usage Data: We collect information about how you interact with the Local Platform, including ride details, app usage, and communication records between passengers and drivers conducted through the platform.

d. Device Information: We may collect information about the devices you use to access the Local Platform, including device models, IP addresses, operating systems, and mobile network information.

2. How We Use Your Information

a. Providing and Improving the Local Platform: We use your information to provide, maintain, and improve the Local Platform, including matching passengers with drivers, calculating fares and platform fees, and customer support.

b. Safety and Security: We use your information to promote the safety and security of the Local Platform, including verifying user identities, preventing fraud and illegal activity, and responding to safety incidents.

c. Communications: We may use your information to communicate with you about your account, rides, promotions, and platform updates. You may opt out of certain communications in your account settings.

d. Legal Obligations: We may use and disclose your information as necessary to comply with legal obligations, such as responding to subpoenas, court orders, or other lawful requests from public authorities.

3. Sharing Your Information

a. Drivers: When you request a ride, certain information is shared with the driver, including your name, pickup and dropoff locations, and contact information for ride coordination purposes.

b. Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Local Platform, conducting our business, or servicing you, subject to confidentiality obligations consistent with this policy.

c. Business Transfers: If Local is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, but we will provide notice before your information is transferred or becomes subject to a different privacy policy.

d. Aggregated Data: We may share aggregated, non-personally identifiable information publicly to show trends about the use of the Local Platform.

e. Consent: We may share your information in other ways with your explicit consent.

4. Data Retention and Security

a. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

b. We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Choices and Rights

a. Account Information: You may update your account information, including contact details and payment methods, through the Local Platform.

b. Location Data: You can stop the collection of location data by adjusting your device permissions or uninstalling the app. However, this will impact the functionality of the Local Platform.

c. Promotions: You can opt out of receiving promotional emails by following the unsubscribe instructions in those messages. Opting out of promotional communications does not affect transactional communications necessary for using the platform.

d. Data Rights: Depending on your location, you may have certain rights regarding your personal information, such as the right to access, update, or delete your data. Contact us with any requests and we will respond in accordance with applicable laws.

6. Children’s Privacy

The Local Platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information of a child under 18, we will take steps to delete that information as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Local Platform prior to the change becoming effective. Your continued use of the Local Platform after any changes constitutes acceptance of the new Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Local Technologies Inc.
Attention: B – 777 Blanshard St
Victoria BC V8W 2G9
Email: info@imlocal.ca

By using the Local Platform, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.